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Security at Fira

Security is built into every layer of our platform. Your data protection is our top priority.

Data Encryption

  • TLS 1.3 in Transit

    All data transmitted using the latest TLS protocol

  • AES-256 at Rest

    Industry-standard encryption for stored data

  • Secure Key Management

    Keys stored securely with strict access controls

  • Zero-Knowledge Secrets

    Your API keys are encrypted before storage

Infrastructure Security

  • Cloud Infrastructure

    Hosted on secure, reliable cloud providers

  • Multi-Region Deployment

    Redundant infrastructure across availability zones

  • DDoS Protection

    Protection against distributed denial of service attacks

  • Network Isolation

    VPC isolation with strict firewall rules

Access Control

  • Secure Authentication

    Industry-standard authentication protocols

  • Role-Based Access

    Granular permissions for team members

  • MFA Support

    Two-factor authentication available

  • Session Management

    Configurable session timeouts and controls

Monitoring & Logging

  • Audit Logs

    Trail of all user and system actions

  • Real-Time Alerts

    Notification of security events

  • Activity Monitoring

    Continuous monitoring of system activity

  • Error Tracking

    Automated error detection and reporting

Our Security Practices

Secure Development

  • Code reviews for all changes
  • Automated security scanning
  • Dependency vulnerability monitoring
  • Regular security training

Ongoing Security

  • Regular security assessments
  • Security monitoring and alerting
  • Security bug reporting program
  • Incident response procedures

Data Protection

  • Encryption in transit and at rest
  • Regular data backups
  • Data retention policies
  • Secure data deletion

Business Continuity

  • Redundant infrastructure
  • Automated failover capabilities
  • Daily encrypted backups
  • Disaster recovery planning

Security FAQ

Where is my data stored?
Your data is stored securely in cloud data centers with industry-standard security measures. We use reputable cloud providers with strong security track records.
Do you have access to my data?
Access to customer data is strictly limited to authorized personnel who require it for support or operational purposes. All access is logged. Your API keys and secrets are encrypted, meaning even our staff cannot view them.
How do you handle security incidents?
We have an incident response plan with defined escalation procedures. In the event of a security incident affecting your data, we will notify you promptly and provide regular updates.
How can I report a security issue?
If you discover a security vulnerability, please report it to security@firaflow.io. We appreciate responsible disclosure and will respond promptly to all reports.

Report a Security Bug

We take security seriously. If you've discovered a security vulnerability, please report it responsibly to our security team.

Report Security Bug

Have questions about our security practices? security@firaflow.io