Terms of Service

1. Acceptance of Terms

By accessing or using Fira's workflow automation platform and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Fira provides a cloud-based workflow automation platform that enables users to design, deploy, and manage automated workflows. The Service includes:

• Visual workflow builder and editor
• AI-powered automation capabilities
• Integration with third-party services
• Workflow execution and monitoring
• Team collaboration features
• API access for programmatic control

3. Account Registration

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscription and Billing

4.1 Pricing Plans

The Service is offered under various pricing plans as described on our website. Features and usage limits vary by plan.

4.2 Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in these Terms or required by law.

4.3 Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel at any time through your account settings.

4.4 Price Changes

We may change pricing with 30 days' notice. Continued use after price changes constitutes acceptance of the new pricing.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property or privacy rights
• Transmit malware, viruses, or harmful code
• Engage in unauthorized access or security breaches
• Send spam or unsolicited communications
• Interfere with the Service's operation or other users
• Attempt to reverse engineer the Service
• Resell or redistribute the Service without authorization
• Use the Service for illegal, harmful, or fraudulent activities

6. Your Content and Data

6.1 Ownership

You retain all rights to your workflows, data, and content ("Your Content"). We do not claim ownership of Your Content.

6.2 License to Us

You grant us a limited license to use, store, and process Your Content solely to provide and improve the Service.

6.3 Your Responsibilities

You are responsible for Your Content and ensuring it complies with applicable laws. You must have all necessary rights to use data processed through your workflows.

6.4 Data Backup

While we maintain regular backups, you are responsible for maintaining your own backup copies of important data.

7. Third-Party Integrations

The Service allows integration with third-party services. Your use of third-party services is governed by their respective terms and privacy policies. We are not responsible for third-party services or their availability.

You are responsible for securing and managing credentials for integrated services.

8. AI Features

AI-powered features are provided "as is" and may produce unexpected results. You are responsible for reviewing and validating AI-generated outputs before use in production workflows. AI features should not be used for decisions affecting individual rights without human oversight.

9. Intellectual Property

The Service, including its design, features, and technology, is owned by Fira and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand features.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance or updates that temporarily affect availability. For paid plans, our Service Level Agreement (SLA) terms apply.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Fira and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

14. Termination

You may terminate your account at any time. We may suspend or terminate your access if you violate these Terms or for any reason with 30 days' notice (immediate termination for serious violations). Upon termination, your right to use the Service ends, and we may delete your data after a reasonable retention period.

15. Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California. You waive any right to participate in class actions.

16. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal proceedings shall be brought in the state or federal courts located in San Francisco County, California.

17. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated with at least 30 days' notice. Continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

18. General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and Fira.
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Waiver: Failure to enforce any provision does not waive our right to enforce it later.
• Assignment: You may not assign these Terms without our consent. We may assign our rights freely.
• Force Majeure: We are not liable for failures due to circumstances beyond our reasonable control.

19. Contact Information

For questions about these Terms, please contact us: